Post by Rho The Badge Slayer on Sept 1, 2010 0:13:07 GMT -5
Pogo seems to have hidden Live chat.
It can be found buried under an “Email Us” link with no mention of Live chat anywhere.
Here is step-by-step instruction to reaching Live Chat so you can get the help and answers you need from Pogo:
* In the upper right hand corner of any page on Pogo’s site, click on Help. That will open the Support Home Page.
* From the left sidebar of the Support Home Page, choose “Email Us”. You may be prompted to log in again. Do that.
* Choose your game and category using the dropdown menus.
If Live Chat is available the option to go to Live Chat or Continue with Email will show up below the dropdown menus. It looks like this:
If the Live Chat option doesn’t appear then Live Chat is not available right then. You can either continue with an email or try again during the Live Chat hours of operation: 6am to 10pm Pacific.
It can be found buried under an “Email Us” link with no mention of Live chat anywhere.
Here is step-by-step instruction to reaching Live Chat so you can get the help and answers you need from Pogo:
* In the upper right hand corner of any page on Pogo’s site, click on Help. That will open the Support Home Page.
* From the left sidebar of the Support Home Page, choose “Email Us”. You may be prompted to log in again. Do that.
* Choose your game and category using the dropdown menus.
If Live Chat is available the option to go to Live Chat or Continue with Email will show up below the dropdown menus. It looks like this:
If the Live Chat option doesn’t appear then Live Chat is not available right then. You can either continue with an email or try again during the Live Chat hours of operation: 6am to 10pm Pacific.